Saturday, October 23, 2010

Left at the Counter

I work at a large, internationally based furniture company that gets extremely busy on weekends - in the customer service department. Today, I worked from 9-5, a seemingly regular shift, but the day was insanely crazy prompting me to work overtime. The store closes at 5pm. Needless to say, I am more than over it, and just want to go home. So today, this gentleman approaches my counter at 5:17pm exactly. I groan.

~~~
Man:     (timidly) Hi... It's broken. 
Me:       (exhasperated) *sigh* what's broken?

*customer walks off to the side and wheels over a trolley with an enormous 2m x 1m mirror sitting on it - smashed to pieces*

Man:    The mirror. dammit! 13 years bad luck!
Me:      Not to worry, I think it's only 7 years. So... how exactly did it break?
Man:    Well, I dropped it, didn't I. She's gone now, so I'll just take a store credit.
Me:      I'm really sorry to say this, but... you dropped it? 
            Unfortunately, we can't offer you a store credit if you have inflicted the damage on the product yourself. 
            Even if it was accidental. 
            And who is 'she'?
Man:    Ohhh.... oh no.. are you serious? All this for nothing?! *holds up his hand, smeared with blood*
Me:      Oh my goodness, si r are you alright?
Man:     I cut it on the mirror... and now she's gone!
Me:      I'm sorry, who's gone? Let me get you some bandages.
Man:     My wife! She left me!
Me:      She left you? What do you mean?
Man:     *wringing his hands* she left! she said.... "You are just SO. IRRITATING! This is it!" then she took the car keys off me, 
             got in the car and drove away! .
             ... I mean, it's been coming for a while now but I thought a trip to this store would make us, not break us!.
             ...... I hope she comes back. 

~~~

Man is given medical attention, a coffee and a store credit to purchase a new mirror at a later date.
He wheels his now empty trolley out the double electric doors and I see him circle the parking lot once, and come to sit on the bench in the loading zone. 
 
Talk about bad luck. I hope his wife came back :/

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